SHIPPING & HANDLING POLICY

U.S. CUSTOMERS

SmartCar Performance makes every effort to keep customer's shipping costs low. We ship via United States Postal Service as a Priority Mail regardless of size. No order will be shipped using other companies unless otherwise specified. If so, additional charge will be added. Free Shipping for customers in the U.S. only.

INTERNATIONAL CUSTOMERS

We ship via United States Postal Service International as a Priority Mail regardless of size. No order will be shipped using other companies unless otherwise specified. If so, additional charge will be added.

ORDER PROCESSING TIME

In most cases, your order will ship within 3 to 5 business days. However, as some of our products are hand assembled we will handle orders as they come in. If any order will be later than 5 days, we will contact our customers via email.

DISCLAIMER

We cannot be responsible for damages incurred in transit.

RETURNS

We have a 30 day return policy for all products. Order number must be presented at the time of return. No returns will be accepted for custom items, such as fuel doors, armrests or anything custom painted.

PRIVACY POLICY

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to ourprivacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

smartcar.performance@gmail.com

951-532-7939




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